Most plumbing problems don't wait for business hours, and neither do we. Our The Dalles dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in OR, and we stand behind every repair with a written warranty.
Experience matters here — a technician who's replaced a hundred water heaters spots the corroded shutoff valve or undersized gas line before it becomes a callback. That's the level of eye we send to every The Dalles job.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your The Dalles kitchen.
A surprising number of the emergency calls we take in The Dalles started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in The Dalles are resolved in a single visit.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older The Dalles home, our residential team handles the everyday and the extensive with the same attention to detail.
Restaurants, offices, and retail spaces in The Dalles, OR can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in The Dalles, OR homes.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
You'll talk to an actual dispatcher in The Dalles, OR who asks a few quick questions to understand the problem and your address.
We route the closest qualified technician in The Dalles, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around The Dalles, OR, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, The Dalles
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — The Dalles resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — The Dalles customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, The Dalles
"Explained exactly why the water pressure had dropped house-wide instead of just replacing the aerator and calling it fixed." — Homeowner, The Dalles
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, The Dalles
We cover The Dalles proper and the nearby unincorporated areas throughout The Dalles, OR, and dispatch routes the closest available truck regardless of which zip you're in.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of The Dalles, OR, so a request from just outside The Dalles limits still gets routed to the nearest available truck rather than turned away.
Response time depends on current call volume, but our The Dalles dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid OR plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. The Dalles has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
We service and install most major tank and tankless brands available in The Dalles, OR, both gas and electric.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our The Dalles, OR coverage extends well past The Dalles proper; check the list of nearby cities and zip codes further down this page.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer The Dalles jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across The Dalles, OR — call +1-844-833-0201.
Call +1-844-833-0201